These are some of the reasons that may lead to inconsistencies regarding category correspondence: - Your store has a Basic account. For basic stores category correspondence is made automatically based...
This problem appears when the category in which you placed a product is wrong, or you included the product in a too general category or the code or product name are incorrect or missing. There is also...
In some cases, the ShopMania BOT, that made the automatic detection of your encoding, is responsible. Please contact us by e-mail to solve this problem.
In order to check this, you should log in and access the Products Stats page, where you can see data regarding the active products and the categories in which they are displayed. If you wish to check...
You do not have to create a new account. You can add and administrate several stores on the same account. All you have to do is access the following page https://partner.shopmania.co.uk/cp.register for each...
Although the reports of the ShopMania system and those of other analytics systems present similar data, you must be aware that the data is generated from different sources and that the 2 systems actually...
On this page are displayed the reviews and the ratings that your shop received from different buyers. Only registers and logged in users can write reviews. The reviews are published only after they...
First of all you should avoid posting yourself the reviews for your store because we use a filtering system that will detect them automatically and will be eliminated. In order to obtain more positive...
Reviews that are offensive or those that are fabricated will be deleted. There are also filtered and eliminated, when possible, reviews posted by yourself and also those that bring offenses to other stores....
The statistics for the clicks and costs are being updated at intervals of a few hours. The clicks corresponding to one day are visible in the statistics of the following day.
You can answer them by using the corresponding link in the comments list that appears in your account. Before adding the comment you can use the preview option. Once posted, the answer cannot be modified or...
Products are displayed on the site as a result of the filter based on the individual ranking. When establishing the ranking, the following factors are being taken into account: - the type of the...
For the moment, each account on ShopMania can use only one set of billing data. All invoices issued for the stores created under one account will be issued with the data corresponding to that account. If...
In order to change the URL of a store that is already registered, please send us en email at support@shopmania.co.uk with the current URL of your store and the new URL. Please send your request from the...